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Transaction types

Written by Christiaan Lok

When viewing the transaction list on an individual payment request, you may see a range of transactions, here's what they mean.

Disbursement

The funds that we are due to send to you, or the designated 3rd party for some products:

  • Pending (transaction has been initiated but not yet completed)

    • The transaction is in progress of being sent (can be held for internal checks, or can be sent in seconds/minutes from approval)

  • Disbursed (funds have been sent)

Payments

The payment that you are scheduled to make to FlipPay, if payment is not received prior to this date.

  • Scheduled

    • Scheduled auto-debits (when FlipPay will automatically debit a card/account)

    • Some products don't auto-debit, but will show a similar transaction indicating when FlipPay expects to receive repayment via EFT

  • Successful

    • Direct debit will show as successful 2-3 days after initiated, when it has cleared.

    • EFT - will only show once an EFT transaction has been received & reconciled by FlipPay

  • Pending

    • Direct debit takes 2-3 days to complete, so will show as "pending" after it has been initiated, until it succeeds or fails

  • Failed

    • When a direct debit is dishonoured by your bank

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